"poor from start to finish but offers consistency"
About: Royal Blackburn Hospital Royal Blackburn Hospital Blackburn BB2 3HH
Posted by Anonymous
i have taken my child to blackburn hospital twice after being refered by his GP. the first time he was admitted and put in a cot on a ward where he was pretty much ignored for 20 hrs, we were put next to a child with a faulty machine where the alarm was going off regularly which meant sleep was not an option. after chasing the hospital staff around for an hour or so we finally had him discharged the following afternoon.i understand that we were not the only people in the hospital at the time but why have the poor child admitted if your not going to see him, the care he recieved that night could have been administered quite easily at home and to finish this experience my car was also damaged on the car park only to be told by security the cameras dont work and dont forget to pay at the machine before you leave. The second more recent visit was for a recurrant ear infection again referred by his GP, on arrival we booked in at reception and was told to take a seat. after looking around the waiting room we noticed a white board where 20 minuets wait was written which the receptionist could have advised. After a 45-50 minuet wait his name was called, we went through to be greeted by a nurse and a doctor. the doctor took a look in both of his ears and advised they were infected one more so than the other, this we already knew as we had been to the GP, the doctor then advised to continue with the drops given by his GP and be on your way. the actual time spent with the doctor was less than the time spent walking from the waiting room which makes me wonder how the surgery could be 50 minuets behind by 9am.