"Absolutely not good, felt very uncared for like a..."
About: Warrington Hospital Warrington Hospital Warrington WA5 1QG
Posted by Mr, Ian S Rowe
What I liked
The way out
What could be improved
I came in for an angioplasty Monday night 12th Nov. I did not have anything to eat as I was told they may do tests. At around 7 pm after sitting in the waiting room, I was given a bed. The meals had been round by then I had no food, I had brought a bottle of sparkling water and asked for a glass 6 times. I drank it out of the bottle in the end never did get a glass whole stay. The only food that was available was from the staff canteen a 5 bar kit-kat at 90 pence. I filled in the meals sheet for the following day. On the Tuesday late mid afternoon I had my procedure, I had been on nil by mouth previously. I was returned to the ward, having had a previous angioplasty on my other leg, I new about lying still for 4 hours. When I was back on my bed I was lay with the top blankets folded back and just the operating gown on. I asked one of the assistants if I could have a bottle to have a pee. The surgeon had been pressing on that area, after 4 requests and half an hour The curtains were drawn and I was given my bottle. Relief. As I could not rise or put the bottle on the floor I placed it on my news paper on the meal trolley by my bed, after 20+ minutes a head popped round, and asked had I finished. I explained that the bottle on the table was full and apologised for not being able to put it on the floor , the curtains were drawn back and I was told by the assistant " I will move it later. a little later eyes shut thinking of nothing I heard a voice, then I was soaking from my hair to my legs as this bottle of wee was accidently poured over me by another assistant who did not know it was full. A green nappy pad was very partially pushed between the soaking sheet /bed and me. My hair, the operating gown and operation site were also wet but not inspected. I lay in my own pee for 2 and a half hours. my brother came at visiting time, and asked what the smell was, " it’s me I have lay in my own pee for 2 hours" I was soaking, got a puddle under my back.
I told the staff I am going for a shower and I am not concerned as it could only wash the pee off. I had my shower and the bed was changed but I don't think wiped down properly or the floor as when I lay in it I could still smell urine . The bottle which had been left since the spillage onto me ,had been left on the central ward cabinet, a member of staff picked it up and spilled the rest of my pee onto the ward floor and blue roll was used to clean this up. As I had said Previously I had filled in the meal sheet but nothing was available, so I had Half a cheese sandwich that had been left in the fridge and that was all I was offered from 7 pm Monday to 8-30 Tues, and I understand about nil by mouth but I had had my procedure.and I only got that because I spoke out , some people would not have received anything. the following day was better with new staff and I got out.
I was told if there was any concern call back in, I did this on Friday as a very large blue bruise had appeared and with being on Warfarin just wanted it checking, I was turned away from A4 and ended up at A+E had it been busy I would have gone away but there was only 2 in, so I apologised to the staff and explained what had happened. The sister had a look and the upshot was I was sent to S.A.U. where I had two needles in my arm, booked for an ultrsound scan, with the possibility of being on the emergency operating list, I even had a bed It seems it could have been an edema which could have burst my femoral artery. Thankfully no. but what if A+E had been busy and it had been, would I be writing to you now . Sad as it is all this is true without embellishments. What you do with it is up to you . at the least learn from it. Thank you.