"Unacceptable treatment of elderly"
About: Royal Stoke University Hospital Royal Stoke University Hospital Stoke-on-Trent ST4 6QG
Posted by ElderlyCarer
What I liked
Polite Staff and did carry out an investigation / meeting regarding concerns and hopefully improvements made
What could be improved
Identified food of unacceptable nutritional quality for elderly.
Ward unsuitable for elderly care
Poor record keeping
Witnessed elderly calling for care and being ignored