"Not great"

What could be improved

My father has been in Gentian Ward since last Thursday. I have visited daily and what I see with a number of the nurses is lack of basic personal care and attitude of staff too busy laughing and joking at the nurses station rather than looking after patients. One gentlemen opposite my father had wet himself. He was left there while the nurses were laughing and joking. One eventually came over and mopped up with some old towel but no antibacterial spray was used or anything. I could understand if the nurses were busby but they were just laughing and joking. Another lady was calling out and she was totally ignored.

My fathers antibiotic drip just left when empty - he had to ask 3 times for it to be removes so he could go the toilet. He asked for a sleeping tablet but yet again but was ignored.