"Excellent ."

About: West Suffolk Hospital

What I liked

Excellent care from entry to leaving . Clinical care was fantastic and issues were dealt with quickly . However, don't expect ' fine dining ' if you have to stay in overnight .

What could be improved

Clinical care was exceptional so this does not require improvement .

Unfortunately i was moved on 2 occasions from different wards in 12 hours so this was stressful . I had to ask for extra blankets and pillows at 2.00am due to waking up cold . this could have been dealt with much earlier if staff havd been more observant during rounds . Staff nurse was apologetic . however, long live the NHS its still a briliant service we have and should be thankful for it .

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Responses

Response from West Suffolk Hospital

Thank you very much for taking the time to give us feedback on our service. We were pleased to hear of your generally positive experience. The points you have raised with regard to issues on the ward will be forward to our Nursing Directorate.

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