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an unbearable incident made easier by caing staff

Story from nhs.uk

"an unbearable incident made easier by caing staff"

About: Conquest Hospital

What I liked

The entire staff of cardiology / ccu made what was a frightening experience for me more bearable,with their tireless profesionalism and their constant care . In the four days i was with them they never once neglected any of their patients even though they were very busy at times. , all i can say is Thankyou to those concerned .

What could be improved

Nothing could be improved , having never been in this situation before and hopefully never again i was more than happy with my treatment both as a patient and as a human being.

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Responses

Response from Eileen Weeks, Patient Experience Lead, East Sussex Healthcare NHS Trust 11 years ago
Eileen Weeks
Patient Experience Lead,
East Sussex Healthcare NHS Trust

Submitted on 28/12/2012 at 16:41
Published on Care Opinion at 21:36

Dear Mr Currie

Thank you very much for expressing your appreciation of the standard of care you received from Cardiology staff at The Conquest Hospital. As a Trust we are committed to giving the highest quality of care to our patients, and we value all comments from patients and their families.

It was extremely kind of you to take the time to provide feedback. I will ensure that your comments are shared with all the staff concerned. We hope you are making a good recovery.

With best wishes

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Response from Conquest Hospital 11 years ago
Conquest Hospital

Submitted on 31/01/2013 at 11:04
Published on nhs.uk on 01/02/2013 at 07:30

Thank you very much for expressing your appreciation of the standard of care you received from Cardiology staff at The Conquest Hospital. As a Trust we are committed to giving the highest quality of care to our patients, and we value all comments from patients and their families.

It was extremely kind of you to take the time to provide feedback. I will ensure that your comments are shared with all the staff concerned. We hope you are making a good recovery.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
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