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Care Opinion

comfortable, honest and friendly

Story from nhs.uk

"comfortable, honest and friendly"

About: Liverpool Womens Hospital

What I liked

It was my first visit to the hospital, and right from the reception desk the staff were helpful and friendly. i could have been embarassed but all the staff i dealt with were extremely friendly and down to earth. made it much easier!

the envirnment was very clean and modern - looked like recently refurbished.

Would have no qualms about visiting again or recomending to others.

What could be improved

nearly put my parking money in the ultrasound picture machine!

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Responses

Response from Anne Bridson, Corporate Matron for Patient Experience, Liverpool Women's NHS Foundation Trust 11 years ago
Anne Bridson
Corporate Matron for Patient Experience,
Liverpool Women's NHS Foundation Trust

Submitted on 18/12/2012 at 17:24
Published on Care Opinion at 21:42

Thank you for taking the time to give such positive feedback, it is greatly appreciated by all the staff. I am delighte dthat your experience was so positive and thank you once again for telling us

With regards

Anne

Anne Bridson

Matron for Patient Experience

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Response from Liverpool Womens Hospital 11 years ago
Liverpool Womens Hospital

Submitted on 29/01/2013 at 16:38
Published on nhs.uk on 30/01/2013 at 07:38

Please accept my apologies for the delay in responding to you. I would like to give you my sincere thanks for taking the time to submit these lovely comments. They are appreciated by all staff.

Your comments have been noted about the ultrasound picture machine and we will aim to label this better. Thank you

Anne Bridson, Matron for Patient Experience

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