"Excellent professional care"

About: Friarage Hospital Site

What I liked

I would like to pass on my sincerest thanks to a Nurse and a Doctor who made my experience on 11/11/12 as good as it could have been as my circumstances in being admitted were not easy to diagnose.They were extremely professional efficient and friendly and I would like management know that in these two people they have staff of a very high calibre.

Story from NHS Choices

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Responses

Response from Friarage Hospital Site

Thank you for your comments regarding your visit to the Accident & Emergency Department within the Friarage Hospital, Northallerton on 11 November 2012.

The Trust very much appreciate your taking the time to provide such positive feedback and I shall certainly pass this on to the staff concerned whom I know will be equally pleased to read your kind comments.

It may interest you to know the trust runs a ‘Thank You Award’ scheme where NHS colleagues, patients and relatives can nominate staff in recognition of their work. These are presented throughout the year for acts above the call of duty or where staff have shown exceptional kindness towards patients and their relatives. Please contact the chairman’s office on 01642 854151 or email deborah.jenkins@stees.nhs.uk

Many Thanks again

Patient Relations

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