"A very reassuring, caring and professional service..."

About: Hertford County Hospital

What I liked

I was quite nervous about visiting the Hysteroscopy Clinic, but the staff were excellent. I was treated with dignity and respect throughout and felt very reassured and comforted. The Consultant's care, expertise and explanations were excellent and very thorough, as well as being personable and empathetic. The other staff were also excellent, caring and reassuring, but also with enough humour to make me feel at ease. I was also taken early, so my first hospital experience where I did not have to wait for hours!

An excellent service. I wish I had had them as my team when I was giving birth!

Thank you, please never underestimate how much it is appreciated.

What could be improved

Absolutely nothing - a brilliant service. Please could all departments be the same?!

Story from NHS Choices

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Response from Hertford County Hospital

Our teams at Hertford County are rather special - and it's not just us who say that, but also the many thousands of patients who are the recipient of their support and care every year. But that doesn't mean that won't be delighted to read your glowing account of your recent experience - which we will make sure they get to see. Thank you again for getting in touch.

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