This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

very efficient care received

Posted By Joker328

"very efficient care received"

About: Derriford Hospital Tamar Referral & Appointments Centre

(as the patient),

Very efficient care both at GP’s surgery and at Derriford.

All tests were carried out with minimum time. Seen by consultant led team. Did consider more explanations on medicines and follow up care would have been beneficial.

Otherwise the whole experience was less frightening by the professional way it was dealt with.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Mary Anderson, Senior Quality Facilitator, University Hospitals Plymouth NHS Trust 11 years ago
Mary Anderson
Senior Quality Facilitator,
University Hospitals Plymouth NHS Trust

Submitted on 26/11/2012 at 14:26
Published on Care Opinion at 14:56

Thank you for your positive comments. I am pleased to note that your experience was less daunting as a result of the professional manner and speed at which your investigations/consultations were conducted. I note that a little more information regarding medicines and likely follow up care would have been beneficial to you.

We would be very happy to look into any possible improvements via the PALS (Patient Advice and Liaison Service) and if you would like to contact PALS the e-mail address is: plh-tr.PALS@nhs.net

Kind regards

Mary

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Opinions
Next Response j
Previous Response k