What I liked
Each member of staff, both prior to my visit, in my pre op assessment appointment and in those I attended in the lead up to the necessity for the operation, were just lovely.
They all communicated all the information I needed to know with crystal clear clarity and with good grace.
Then yesterday, the DSU team were just incredible. From the receptionist on the first desk I arrived at very early in the morning, to each and every member of staff I came in to contact with during the course of the day. It was an absolute pleasure to be looked after in a clean and bright space were people spoke to you like a human being.
I actually felt as though I was in a Private Health Care Unit. The care and the ward and all of the staff were excellent.
What could be improved
Nothing.
Anything else?
I would like to let anyone who may be due to attend this DCU that they are lovely people and they will look after you from the moment you arrive until the moment you leave.
"The most amazing hospital stay I have ever had."
About: West Middlesex University Hospital West Middlesex University Hospital Isleworth TW7 6AF
Posted via nhs.uk
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