"Upset with my husband's care in accident and emergency department"
About: St Helier Hospital / Accident and emergency St Helier Hospital Accident and emergency Carshalton SM5 1AA
Posted by Mrs good (as ),
My husband had a blockage, and had to get his tummy drained. He was so upset, I had begged the staff nurses and doctors as he was so unwell. They left my poor husband for an hour and a half before they put a catheter in. As he had already had an operation, this should never have been blocked.
We feel that the service and care he received was terrible, no one seemed to care how upset or distressed and embarrassed he was.
I said so many times that my husband was so upset, but staff just promised he would be seen next. I begged the staff in A&E to help him, as he was in so much pain. He thanked the doctor who at last saw him.
The staff may think he's just a patient, but he's my husband and he broke down. Please don't treat people like this.
I hope my husband's operation happens soon, so we don't have to go back to the hospital again. We come to get help, but the staff left him to suffer in pain and to be ignored. The staff in A&E should realise how they let our family down.