"Efficient service at dermatology department"

About: Corbett Hospital / Dermatology Telford referral and quality service (TRAQS)

(as the patient),

Ease of parking and decent width spaces at Corbett Hospital.

Efficient check-in. Minimal waiting in dermatology department. Doctor willing to explain nature of the condition.

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Responses

Response from Helen Handy, TRAQS & CAB Co-Ordinator, Telford and Wrekin CCG

Thank you for your positive feedback, TRAQS is a new service and has only been in existence for 5 months, so its always good for the team to know that a patients experience has been a positive one. Thank you for taking the time to provide feedback which helps us to develop TRAQS for the patients registered with GPs within the Telford and Wrekin area.

Many thanks,

Helen Handy

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Response from Alice Ford, Communications and Staff Engagement Officer, Communications and Patient Experience, The Dudley Group NHS Foundation Trust

We are pleased to hear that your visit to Corbett Outpatient Centre ran so smoothly and that everything was fully explained to you. Thank you for taking the time to give us feedback about the care you received. We will pass your comments on to the Dermatology Department.

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