This is Care Opinion [siteRegion]. Did you want Care Opinion [usersRegionBasedOnIP]?
Care Opinion

Lack of leaflets and information

Posted By JY2K

"Lack of leaflets and information"

About: Nottinghamshire Healthcare NHS Foundation Trust / Adult mental health (inpatient)

(as the patient),

On a recent visit to Psychiatric Outpatients at the QMC, I saw they had removed their notice board which usually contains leaflets and information about help and support available.

I hope it will return very soon.

More about:
Do you have a similar story to tell? Tell your story & make a difference ››

Responses

Response from Jane Danforth, Involvement & Experience Officer, Involvement, Experience and Volunteering Team, Nottinghamshire Healthcare NHS Trust 11 years ago
Jane Danforth
Involvement & Experience Officer, Involvement, Experience and Volunteering Team,
Nottinghamshire Healthcare NHS Trust

Hello, my name is Jane Danforth. My role involves helping our service users, volunteers and staff to understand that Notts Healthcare wants to hear stories about our services. We reply to every story and it really helps us to improve what we do, how we do it and to hear about what works well too.

Submitted on 22/11/2012 at 07:57
Published on Care Opinion at 10:38

picture of Jane Danforth

Thank you so much for bringing this to our attention. I will find out why the notice board is not there currently and let you know the outcome as soon as I can.

  • {{helpful}} {{helpful == 1 ? "person thinks" : "people think"}} this response is helpful
Response from Service Liaison Support Officer, Service Liaison, Nottinghamshire Healthcare NHS Foundation Trust 11 years ago
Nottinghamshire Healthcare NHS Foundation Trust

Submitted on 26/11/2012 at 14:37
Published on Care Opinion at 14:55

The Patient Advice and Liaison Service (PALS) has contacted the Psychiatric Out-patients Department about the information notice board. We have been advised that the information board was taken down approximately a year ago when the area was decorated. There are plans to replace the notice board. In the meantime, information is available in the leaflet holders and on the coffee tables in the waiting areas. Patients can also ask staff about support available. PALS will send a poster which lists our contact details to the department in case this can be displayed somewhere temporarily until the board has been replaced.

Opinions
Next Response j
Previous Response k