"Learning about collecting patient feedback at the Involvement Centre"

About: Nottinghamshire Healthcare NHS Foundation Trust / Adult mental health (inpatient)

(as a volunteer/advocate),

Today at the Tuesday meeting in the involvement centre, a group of us have been looking at how to give feedback on services with different technology e.g iPad, computer. We are training to help services get better feedback.

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Response from Jane Danforth, Involvement Team , Involvement & Experience, Nottinghamshire Healthcare NHS Trust

picture of Jane Danforth

Hi Guy we really appreciate you taking the time to help us. Volunteers play a crucial role here and help us to get honest feedback and suggestions for improvements.

This is proving an effective way to make changes in real time and gives people more choices in the way they want to leave their feedback.

Thank you!

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