"Good service at CASH Locala"

About: Locala Community Partnerships CIC / Kirklees Sexual Health

(as a volunteer/advocate),

I am a member of Kirklees Integrated Youth Support Service and I was accompanying 2 young people to CASH Locala recently. It was really nice to be greeted by a friendly face at reception, the lady made both of the service users feel very comfortable from the beginning.

They felt that everything was kept confidential and that the staff went out of their way to accommodate their needs, such as re-arranging appointments and offering extra support.

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Responses

Response from Gemma Fowler, Integrated Governance Clinical Manager, Locala Community Partnerships

Hi

Thanks for this posting. For some reason it has only just come to my attention so apologies for the delay in responding to you. I will forward your comments to the CASH team who will in turn respond to you.

Thanks

Gemma

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Response from Gemma Fowler, Integrated Governance Clinical Manager, Locala Community Partnerships

Hi

Clinical Nurse Specialist Dawn Broadbent would like to issue the following response;

"Thank you very much for taking the time to send in such lovely feedback to Patient Opinion for the Locala CaSH department. It's great to get feedback from colleagues in other services and organisations as well as from our clients.

All feedback is very much appreciated and is always passed on to the staff.

Thank you again

Dawn"

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