"A Routine DCR"

About: New Victoria Hospital / Day surgery

(as the patient),

Nothing exciting nor extraordinary happened. I was admitted to the Day Surgery Unit for a fairly routine, planned procedure. However, I do believe that our health service professionals come in for far too much adverse publicity and so want to publicly record my thanks and appreciation for the care, attention and consideration I received on the day.

This ran through from admission, explanation and preparation for the general anaesthetic, the procedure, recovery and eventual discharge.

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Response from Paul Cannon, Head of Administration, Acute Services Division, Greater Glasgow & Clyde NHS

Thank you for taking the time and trouble to provide your feedback.

I am sorry that this posting was not acknowledged at the time, we had a break in our use of Patient Opinion, but we have now resumed doing so, and I thought it was still important to acknowledge your posting.

I will ensure that this is passed on to those involved and I am sure that they will be very pleased to read your comments.

Once again please thank you for using the Patient Opinion feedback system, it is greatly appreciated.


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