"Stamford Crisis Team should be safeguarded as a valuable resource"

About: Cambridgeshire and Peterborough NHS Foundation Trust / Crisis resolution

(as the patient),

I didn't realise there was this type of hospital available until I found myself at the bottom of a big, dark hole telling my GP I was thinking of killing myself. Not something I ever thought I would be talking about. The crisis team were in contact that same day, very soon calling to see me and not only supporting me but also my wife. When you are ill yourself (its not something you consider how deeply others around you feel it too). Having them there for both of us to talk to face to face, and by telephone was invaluable. I will still be seeing the primary care team in the future to help me cope, but without that interim contact I am sure I would not be on the road to a normal life again.

What should change? ? Nothing, except more services like this. I am sure during cutbacks everything has to be assessed as 'value for money'. This is one service that should, and must be, safe guarded as a valuable resource.

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Responses

Response from Marie McKearney, Pals Manager, Cambridge and Peterborough Foundation Trust

I was delighted to read of your feedback and grateful to you for placing this posting on Patient Opinion which I am sure will provide reassurance to others who may need this service in the future.

It would be helpful to know which team you were seen by in order that I can feedback your comments to the relevant staff and their manager. I am sure it would make their day to read such positive comments.

If you could contact me on 0800 3760775 or via email at pals@cpft.nhs.uk with this information if would be much appreciated.

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