"Care on John Proctor ward, Lings Bar"

About: Lings Bar Hospital / Inpatient nursing and rehabilitation

(as a staff member posting for a patient/service user),

To arrive in this 'care' situation through one silly mistake of my own is unbelievable! However, apart from the initial nightmare hospitalisation I could not have fallen into a happier, cheerful wee nest. The staff are kind, cheerful and very humerous which lifts one out of our own doldrums. Any questions I have asked have been explained and if needs be have been pursued to a conclusion for me. Sleep has been a problem, 6 ladies, 5 praying for sleep and 1 'howling'her miseries both night and day in 'colourful' language, harder for the staff to bear than the rest of us I should imagine!

I have followed any training or instructions I have been given to the best of my ability and long to be competent enough to go home to enjoy whatever life I have left and very thankful I am for the care I have been given.

I have met with one hitch and clash of personalities but have overcome this without any trouble.

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Response from Sara Jane Ashmore, Interim General Manager for Rushcliffe, Rushcliffe Locality, County Health Partnerships

Thank you so much for taking the time to post your comments regarding the care you have recieved on John Procter ward. I am really pleased that your care has been delivered with such cheerfullness and that all your questions and queries have been met for you.

Hospitals can be a challenging environment to get to sleep sometimes as not all patients are well enough to settle and sleep peacfully and can be very confused which does impact on the remaining patients on the ward. We do try to keep the noise levels as low as possible but cannot always achieve this in these circumstances so I am sorry that your sleep was interrupted in such a way.

I am really pleased to hear you are now at home and enjoying life as much as possible - keep up those excercises! The team will be heartned to hear this and I will be sure to pass on your comments to them.

Thank you once again for taking the time to post your comments we read each one and share each one with the teams in the hospital, they are important to us and let us know how our patients feel about the care we give.

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