"Lack of care."

How and why do 5 boroughs keep in my view getting away with doing nothing? Im fed up with the excuse of we are in the middle of a change, they have always been slow in helping, if they were a shop the set up I think they they would have gone bankrupt. My son was supposed to have got visiting from one of the teams all he got was a 2 minute phone call wjth the usual do you feel suicidal? no ok call if you need us. This is regular everytime my son has been in hospital he usualy takes an overdose. Though this time no home visit but we will bring your appiontment forward, one of these days my sons cry for help will go to far and something bad just might happen. He not only took an overdose but also swollowed bleach I, am one worried mum as my son is on self distruct and all he is asking for is help.