"Poor service and waiting time "
About: Heartlands Hospital / General surgery Heartlands Hospital General surgery B9 5SS
Posted by sandra13 (as ),
Dad arrived at heartlands hospital at about 11:30am. It is now 19:25 and we are still sitting in the waiting room on ward 11.
Dad is 84 and in a lot of pain. He had some blood take and an xray. We went down for the xray about 16. 30.
Back to ward 11 saw a dr and have been waiting ever since for a bed on ward 5. Had to chase for pain killers and a drink of tea. Dad has had nothing to eat.
Shocking treatment of an 84 yr old in pain! !