"Fast and efficient service - thank you"

What I liked

My daughter sustained an injury to her hand playing hockey. We were dealt with at reception promptly, called for assessment within 5 minutes, booked for an x-ray straight away, had x-ray and final outcome all within 30 minutes.

Anything else?

Liked the colour coded seats. When we were asked to move to a different part of the hospital, we were informed of the colour of the chairs to go to. Very simple and therefore no mistakes as to where we should be.

Story from NHS Choices

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