"Waiting time much too long. 8 Hours!"
About: Queen's Hospital, Burton Upon Trent Queen's Hospital, Burton Upon Trent Burton -on- Trent DE13 0RB
What I liked
The receptionist was always happy and pleasant, even under pressure.
What could be improved
Waiting 8 hours in a&e whilst my dad was seen to, from arriving, having a scan and blood test and waiting for results took 8 hours! We arrived 6.30pm, left at 2.30am. My parents are not in good health and this did them no good whatsoever. 8 hours is unacceptable..
More staff needed on a&e.