"The Doctor was insulting and made me cry"

About: Devon PCT

(as the patient),

My recent attendance to a new GP surgery to discuss my problems at which I am being referred for was an awful experience. I found the doctor was aggressive and insulting and made me instantly cry in the consultation.

This has made me lose faith in the health care service and I am now worried about returning to my surgery in the future.

I'm in debate about writing to the surgery regarding this as I feel its unfair for such people to upset members (not just myself) of the public and continue practising without being monitored or disciplined.

Thanks.

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