"my disabled husband's treatment (or lack of it)"

About: Leicester Royal Infirmary / Urology

(as a relative),

Twice out of the three times my husband has been admitted from his nursing home he has, in my opinion been left in an undignified situation on the ward. He suffers with Alzheimer's; an UTI has left him completely helpless- he cannot speak well enough to make himself understood; cannot walk; cannot sit himself up; is doubly incontinent.

The latest visit I made to him, I was disgusted to find him lying diagonally across the bed, the bedclothes were twisted across his middle, he had no pyjama trousers on, the curtains were open, and he was exposed to visitors passing by. He was naked from the waist down with his private parts on show to all. His head was wedged against the bars at the side of the bed - he had slipped off his pillows, and was unable to move himself, just trying desperately struggling to move. His bedtable was pushed up against the wall, not that he could pour himself a drink even within reach. His lips were very dry, and when I offered a drink, he drank two cups of water straight down.

When we drew the attention of a temporary nurse/carer she immediately fetched a staff nurse who had no idea who had left him in this position.. Apparently he had eaten only half bowl of soup for his lunch; he is unable to feed himself. He has a good appetite, and I'm left wondering how much he has been eating.

Admittedly they both rectified the situation quickly, in a kind manner, and apologised.

This situation should not have been allowed to arise. Nurses are passing beds on a regular basis, surely it only takes a minute to observe whether or not a patient is uncomfortable or needs covering over. This is the second time this has happened, but this time he had a bad chest infection, the first when he had an UTI.

I would like the views of someone in authority, with hopefully an explanation.

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Responses

Response from Leicester Royal Infirmary

We are saddened to here of your recent experiences within one of our wards at the Leicester Royal Infirmary. We have done a lot of work with staff on the importance of respecting a patient’s privacy and dignity and regarding the importance of nutrition in healing, so it is disappointing to hear of the experiences you describe. This is not what we would expect a patient to experience in one of our wards. We would like to investigate your concerns further if you would like us to do this please contact our Patient Information and Liaison Service (PILS) on freephone 08081 788337 who will look into this for you. Or ask a member of staff to speak to the Matron for that area.

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