"The agony and the ecstasy...and then the agony again!"

I slipped and fractured my hip at the beginning of this month.

Agony - Because of all the changes locally I didn't know if I could go to St Helier as it wasn't an emergency and I hadn't just injured myself but it was painful and difficult to walk to I Decided to attend the walk in centre at St George's which I drove to specially. It was closed even though it said it was open online

Ecstasy - A&E were quick and I was in and out in less than an hour and a half

Agony - Was meant to have follow up with fracture clinic but no appt or note came through so had to chase

Ecstasy - PALS and clinic manager responded within four hours with an appt for today

Agony - I had to wait more than two and a half hours in the fracture clinic for a five minute appt. When I left they were still telling people the clinic was only running an hour behind so unless I was singled out for the long wait they need to be a bit more open!

Can I suggest that you don't book so many people into each time slot as by all accounts this isn't the first time it has happened!