"Upsetting visit to Princess Royal Health Centre (CaSH)"
About: Locala Community Partnerships CIC / Kirklees Sexual Health Locala Community Partnerships CIC Kirklees Sexual Health Batley WF17 5PW
Posted by twood (as ),
I made a cervical screening appointment several weeks ago.
When I attended I was asked to give my date of birth by the receptionist. This was met by jeers from the young couples in the waiting room.
I then had to sit in the only waiting room and put up with jibes about 'grandma' and 'too old for sex'. After 20 minutes I asked how long I would be waiting and was told that clinics were running half an hour late. I asked if there was an alternative waiting area as I was fed up of the swearing and belching competition that was going on in the waiting room. There wasn't.
While I was in the porch making a phone call to let someone know I would be late meeting them the receptionist went into the waiting room and announced that I had been intimidated! After that I waited in the porch, when the nurse came to call me in she got my name wrong, she then chatted which could explain why the appointment were running so late.
In the treatment room there was a small amount of circulation space between the curtain and the couch and the nurse had to touch the curtains to gain access, this cannot be good infection control practice.
The door was not locked during the procedure and as the curtain did not meet the wall I felt very vulnerable.
All in all a very upsetting experience.