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"I was treated as a person and not a patient"

About: Sentinel Healthcare Southwest Community Interest Company / Shoulders, Knees & Feet (muscles & bones)

(as the patient),

They were very good to me, they treat me as a person and not a patient.

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Response from Neil Parsons, Business Manager , Clinical Assessment and Treatment Services, Sentinel Healthcare 11 years ago
Neil Parsons
Business Manager , Clinical Assessment and Treatment Services,
Sentinel Healthcare

My role is to oversee the Sentinel services and ensure we provide the very best services to our patients

Submitted on 01/11/2012 at 08:38
Published on Care Opinion at 10:07


Dear Crawler511

Thank you for your feedback, I have shared it with all the team.

Sentinel believe it is important to give patients the opportunity to discuss and understand their diagnosis, our doctors recognise the importance of involving patients in the decisions about their care, I'm glad this came through at your appointment.

Once again can I thank you for sharing your experience.

Best wishes

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