" The hospital was clean and fresh all staff were nice to everyone"

About: New Victoria Hospital / Day surgery

(as the patient),

I was in ward 3 on an overnight stay after my operation. I was looked after by Linda until 7. 30pm she was the best nurse ever. I have been in and out lots of hospitals over the years with good nurses but Linda comes tops. Nothing was too much for her. She made me feel safe and well looked after, she told me she only works two days a week now- what a shame! If all nurses were like her hospital would be a pleasure to be in. After 7. 30pm guess what? I was looked after by another Linda who was just as nice and looked after me well. But I had the real Linda back in the morning to see me on my way. The hospital was clean and fresh all staff were nice to everyone. I will probably return there again at some point in the near future and I don’t have a problem with that. Here’s to the New Victoria!

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Responses

Response from Alyson Goodwin, Quality and Theatre Coordinator, NHS Greater Glasgow & Clyde

Thank you for your lovely response, I'm sure both Linda's will be thrilled to hear your excellent feedback. We are always keen to share positive comments and yours have been passed on to them and also displayed in the communal staff area.

We are delighted that you found the hospital clean and fresh and have shared your comments with the domestic services team. They really appreciated you acknowledging their efforts and taking the time to comment.

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