About: Royal Preston Hospital Royal Preston Hospital Preston PR2 9HT
What I liked
Care provided by the Doctors and nurses
What could be improved
Waiting times! Had my outpatient appointment cancelled twice, long waits to see the Doctor in outpatients, told I needed and operation urgently, two months later still waiting! I have rang the Specialist Secretary and she was less than helpful to the point of being abrupt! Still dont know when my op will go ahead even though I had my pre-op assessment 4 weeks ago!
Communication seems poor at times, they lost my notes then claimed they hadnt, they dont seem to realise that peoples lives are on hold whilst waiting for treatment!