"Great treatment as and when I needed it, thank you..."

About: Bensham Hospital

What I liked

I used the Walk-In Centre facility. Both the receptionist and the nurse doing my initial check-up were friendly and thorough. I then got to see a doctor who cheerfully diagnosed what turned out to be a harmless condition and I left happy and reassured! Waiting times were reasonable.

What could be improved

It's just a shame the Walk-In Centre is closing! Best wishes to all the staff.

Story from NHS Choices

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Response from Bensham Hospital

We're glad to hear that you had such a good experience at Bensham. We'll be sure to pass on your comments to the staff there, as we know they always appreciate any feedback to improve services, and positive feedback such as yours is always welcome.

If you do ever need to use the walk in centre facility again, it will be based at the QE hospital. If you wanted more information you can visit our website here www.qegateshead.nhs.uk

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