"The NHS did work for me."

What I liked

From the moment I entered the Elective Admissions Lounge to the minute I left the Katherine Monk word the following day after surgery, the nurses, doctors and staff were friendly and as accommodating as they could be, knowing how stretched they all are.

Thank you to each and every one of them.

What could be improved

The Elective Admissions Lounge has a male and a female section. The issue here is that if patients arrive with partners or parents, these lounges are single sex only, which makes the job of the nurses on the desk very difficult trying to keep families together. An additional room for mixed sex may be better for those that choose to use it.