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Care Opinion

Issue made more tramatic then it should have been

Story from nhs.uk

"Issue made more tramatic then it should have been"

About: Royal Surrey County Hospital

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Had to go to A&E with bleeding during early pregnancy. Me and my partner were in bits (crying shaking etc) but were made to sit in in a corridor with a constant stream of people gawping at us. No dignity what so ever. I had to explain to 5 people what was happening, not one of the nurses or drs bothered read my notes. It was heartbreaking having the explain something so upsetting over and over again. One doctor even questioned if i was actually pregnant or just wished i was!. This is after they had preformed a pregnancy test and i had show them pictures of my positive tests!! Was given a blood test, which was meant to be repeated 48hrs later. When i asked if i should she my dr about this. i was no told there was no need. I will never use this hospital again

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Responses

Response from Royal Surrey County Hospital NHS Foundation Trust 11 years ago
Royal Surrey County Hospital NHS Foundation Trust

Submitted on 31/01/2013 at 12:17
Published on Care Opinion at 12:24

We are very sorry you feel that your experience fell below what you expected. To enable us to look further in to this I would encourage you to contact our PALS team http://www.royalsurrey.nhs.uk/Patient-Advice-and-Liason-Service

You can contact PALS by phone on 01483 402757 (direct line) or via the hospital’s main switchboard number - 01483 571122 – on extension 2059. You may also write to the PALS service at Royal Surrey County Hospital, Egerton Road, Guildford GU2 7XX, or e-mail rsc-tr.PALS@nhs.net

Best wishes

Response from Royal Surrey County Hospital 11 years ago
Royal Surrey County Hospital

Submitted on 25/02/2013 at 10:11
Published on nhs.uk on 26/02/2013 at 04:15

We are very sorry you feel that your experience fell below what you expected. To enable us to look further in to this I would encourage you to contact our PALS team http://www.royalsurrey.nhs.uk/Patient-Advice-and-Liason-Service

You can contact PALS by phone on 01483 402757 (direct line) or via the hospital’s main switchboard number - 01483 571122 – on extension 2059. You may also write to the PALS service at Royal Surrey County Hospital, Egerton Road, Guildford GU2 7XX, or e-mail rsc-tr.PALS@nhs.net

Best wishes

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