"NHS Patient Feedback Challenge: First meeting"

About: Wathwood Hospital

(as a staff member),

NHS Patient Feedback Challenge held their first meeting at Wathwood Hospital today, with service users from Rosewood Involvement Centre and staff from Wathwood met to discuss the new Patient Feedback Challenge project, we invited Doncaster Prison who have a new Recovery wing to join the project. A space is going to be identified to show all information relating to the Patient Feedback Challenge at Wathwood and at The Rosewood Involvement Centre. It is also hoped that we can share the project with Doncaster Prison and it was just fantastic to see Staff from Doncaster attend this 1st meeting. Different teams, different Directorates, all working together! We have an action plan and intend to meet up each 2 weeks at first and as the Challenge develops we intend to spread and share what we have learned. At this first meeting it was clear that feeding back to service users carers and Staff at all levels would be a key component of the work ahead making Patient Feedback relevant to all. Wathwood is just an amazing place to visit and very inspiring.

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Response from Jane Danforth, Involvement Team , Involvement & Experience, Nottinghamshire Healthcare NHS Trust

picture of Jane Danforth

Thank you for sharing the information about the NHS Feedback Challenge. All teams on the challenge are starting to share their action plans with others to ensure the learning is spread to other teams in the Trust and beyond. We look forward to hearing about the action plans and the changes that you are planning as a result. Doncaster Prison as partners will be able to really benefit from their involvement with Wathwood and Rosewood and replicate this in their services.

Forensic services have played an increasing role in gathering feedback within the Trust and have always been enthusiastic in their approach.

Good luck with the project!

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