"Rude welcome at Derriford Hospital Emergency Department"
About: Derriford Hospital / Accident and emergency Derriford Hospital Accident and emergency Plymouth PL6 8DH
Posted by Validpoint (as ),
I was shocked at the outright hostility I encountered from a member of staff on the Emergency Department reception at Derriford Hospital.
It did not seem that they were busy (and later could be heard chatting and laughing to a colleague). There was no greeting, no smile, no warmth and questions were just barked at me: "Name? " "Address", "Take this and go and sit over there. " This really isn't good enough and improving this welcome would cost little and greatly enhance the service.
I think that you would be shown greater courtesy if you were a known felon being booked into the custody suite at your local police station.