"Rehabilitation on Castle Ward, Lings Bar"

About: Lings Bar Hospital / Inpatient nursing and rehabilitation

(as the patient),

I have been in hospital for six months, it has been a positive experience, the best place for me. Physio, nurse, staff, carers, all staff really, and the grounds are lovely.

QMC isn’t so interesting. It’s helped my rehabilitation being here.

The hard floors are a bit harsh, but it’s as good as it can be. Internet access would be good. Hairdresser would be good.

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Responses

Response from Sue Dyke, Involvement Manager, Health Partnerships, Health Partnerships, Nottinghamshire Healthcare

Thank you for your kind comments regarding your recent stay on Castle Ward, Lings Bar and may I apologise for the delay in responding to your posting.

It is lovely to hear that your experience has been so positive and I will ensure that the Matron and staff are aware of your feedback as I am sure they will wish to respond.

Thank you once again for taking the time to post your story and I wish you a speedy recovery.

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Response from Sara Jane Ashmore, Interim General Manager for Rushcliffe, Rushcliffe Locality, County Health Partnerships

Thank you so much for your kind words regarding the care and the rehabilitation you have recieved during your stay with us at Lings Bar Hospital. It is really nice to hear such nice comments. I have sent these to the ward manager to share with her team.

We will look into the options of having an internet service at the hospital and I will discuss this with senior managers in more detail.

We have already had several discussions regarding the option of a hairdressing service on site and the debate continues with the PCT. I cannot promise a speedy outcome but it is something we are trying to reach a resolution to.

Once again thank you for taking the time to comment your thoughts are important to us and very much appreciated.

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Response from Sara Jane Ashmore, Interim General Manager for Rushcliffe, Rushcliffe Locality, County Health Partnerships We are preparing to make a change

I have now been in contact with my ward managers to discuss the need for WiFi within the hospital and we feel that the installation of WiFi will be a welcome addition for not only our patients but also our students who can utilise the internet during their placement with us.

I have progressed this to our senior management team and they will discuss with the IT department how we can get this implemented. This may not be something that can happen within this financial year but we are asking that is be progressed within next years work programme.

Thank you for raising this as an option for us to further improve our service.

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Response from Janet Crawford, Operational Services Manager, Lings Bar Hospital, Health Partnerships We have made a change

On 16 March 2015, each of our inpatient wards were issued with a mobile WiFi device to enable our patients to access the internet on request.

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