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prescription always received within 24 hours

Posted By Lost554

"prescription always received within 24 hours"

About: Adult community services / Nutrition and dietetics

(as the patient),

My involvement has at this stage only been ordering my prescription by phone and accepting the posted return- which is excellent!

At all times my phone calls have been dealt with in a polite, friendly and very professional way- with the prescription received in 24 hours.

I am very grateful.

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Responses

Response from Grace Oldfield, Patient Involvement Manager, Rotherham NHS Foundation Trust 11 years ago
Grace Oldfield
Patient Involvement Manager,
Rotherham NHS Foundation Trust

As part of my role, I support clinical services who undertake patient and public involvement on behalf of The Rotherham NHS Foundation Trust which helps us to develop or redesign our services with patients in mind, from the valuable feedback we are given.

Submitted on 30/10/2012 at 08:40
Published on Care Opinion at 09:36

Dear Lost554, thanks for your recent posting on the Patients Opinion web site. It is good to know that you have had such a positive experience when ordering your prescriptions by phone and that our staff are polite, friendly and very professional. Your kind comments will be forwarded onto staff who will be delighted to know they are able to provide such a good service.

With best wishes,

Grace

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