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I find prescription ordering problematic

Posted By Absolute285

"I find prescription ordering problematic"

About: Adult community services / Nutrition and dietetics

(as the patient),

I was more satisfied with the previous arrangement of ordering my staple foods via my GP since the telephone number for ordering the prescription now is often unmanned.

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Responses

Response from Grace Oldfield, Patient Involvement Manager, Rotherham NHS Foundation Trust 11 years ago
Grace Oldfield
Patient Involvement Manager,
Rotherham NHS Foundation Trust

As part of my role, I support clinical services who undertake patient and public involvement on behalf of The Rotherham NHS Foundation Trust which helps us to develop or redesign our services with patients in mind, from the valuable feedback we are given.

Submitted on 12/11/2012 at 10:15
Published on Care Opinion at 11:09

Dear Absolute285, thank you for your posting on the Patient Opinion web site. We are sorry to learn that you do not manage to speak to someone when you ring. Our telephone line is manned 10am to 4pm and there is an answer phone for 24 hours a day.

We should be grateful if you would please leave your details and the Dietetic prescription team will ring you back.

With best wishes,

Grace

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