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Excellent

Story from nhs.uk

"Excellent"

About: University College Hospital

What I liked

Medical staff were extremely kind and caring.Very thorough in their examination and treatment.All decisions regarding my care were discussed with me.

medical student who took a history and examined me was extremely kind.

The female Consultant was also very thorough,caring and kind and called me personally with my results.

Avery nice female doctor who I met at Triage offered me analgesia immediately and treated me with utmost care as I felt that perhaps I was an inappropriate attender.She reassured me immediately that I was not.

I was also taken care of by a very caring healthcare assistant.

So I would definitely recommend this Department.

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Responses

Response from University College Hospital 11 years ago
University College Hospital

Submitted on 22/10/2012 at 11:20
Published on nhs.uk on 28/10/2012 at 22:17

Thank you for your positive feedback for our department - our staff always appreciate when compliments on their patient care and communication come through, so we will ensure this is passed onto them as well. We also hope that you are now making a speedy recovery.

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