"Since I had to be in hospital I'm glad it was at..."

What I liked

Following a road accident I was in Ward 13 for over 2 weeks and then in Ward 14 overnight before discharge. I could not have had better treatment, from doctors, nurses, carers, physio- and occupational therapists, technicians, cleaners and catering staff – not to mention the army of volunteers!

I felt that at all times the staff were interested in me as an individual and keen to do what they could to meet my needs and help me recover. Though I was aware that they were sometimes working under great pressure (and from time to time with staff shortages) they remained cheerful, considerate, good humoured and committed to caring for all the patients, even those whose condition and attitude presented greater challenges.

I would add that the catering services did an excellent job of presenting varied, nutritious and appetising meals in a mass catering context.

Though I was not happy to have to be in hospital I felt it was a privilege to be receiving such high quality care, and am thankful to have been set so well on the road to recovery.