"Better than expected."
About: Kettering General Hospital Kettering General Hospital Kettering NN16 8UZ
Posted by susan hatcher
What I liked
I came in with a heart attack, the whole proceedure went smoothly, and I was well treated!
I expected the worst, but was pleasantly surprised at how things were in the heart unit!
There were plenty of nurses, even the food wasnt too bad, or not as bad as I expected.
I realize that the heart unit is probably high emergency, so perhaps there are more staff there, but for me it was a reasonably good experience, ruined by the check out system! We were sent down to wait for pills etc, but it took over two hours waiting to get them, and this if you are not feeling too well is unacceptable!
All the staff I encountered were pleasant and helpful, but some were stressed The paramedics were fantastic as were the staff on the heart unit!
What could be improved
As said earlier the dishcharge system is awful, some people wait hours for rides home, also the dispensary is overworked,and cannot complete prescriptions in a reasonable time.
I did share a ward with male patients, they were quite a way away from we three female patients, but nevertheless it was difficult at night when several men snored very loudly!
The showers are a disgrace, being hard to access, and very old fashioned, and worn out!