"The most traumatic experience of my life to date!"

About: Derriford Hospital

What I liked

The nurses and care staff very pleasant and helpful at all times.

What could be improved

Consultants to treat patients like they are people and not just an object, also to listen to patients and treat them with respect.

Anything else?

I had a very bad expereince in derriford and was made poorlyt because someone did not do their job properly. I am still unwell and feel like i will never get a definite diagnosis and the doctors do not communicate with each other and you never get to see the same doctor.

Story from NHS Choices

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Responses

Response from Mary Anderson, Senior Quality Facilitator, Plymouth Hospitals NHS Trust

Thank you for taking the time to contact the Patient Opinion website regarding your recent experiences at Derriford Hospital.

I was pleased to note that you found the nurses very pleasant and helpful but very sorry to note your concerns regarding communications with the doctors who treated you. If you would like us to highlight any specific concerns, please do not hesitate to contact PALS at plh-tr. PALS@nhs. net

Kind regards

Mary

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