"Excellent standard of care from all staff, maybe..."
About: Manchester Royal Infirmary Manchester Royal Infirmary Manchester M13 9WL
Posted by Anonymous
What I liked
All the staff were kind, caring, friendly and helpful.
I was very well looked-after over the 3 days I was in hospital.
Although staff were obviously very busy, they were always patient and happy to do all they could to help and to explain.
The doctors also took time to answer any questions I had and to discuss options.
I have great respect for and gratitude to all the staff who looked after me - thank you. :-)
What could be improved
Clearer communication between wards and staff. At least 2 of us were "lost", when we were moved to another ward, where there were beds available.
A quieter environment at night - most staff were very quiet, one or two talked loudly (and put the "big lights" on!).
Fewer interruptions at night - I was woken at 3 separate times for checks/meds/drinks. Could they be timed to happen together?
Question: In a major hospital in such a huge city, why is it so difficult to get a scan?
After 5pm and at weekends, only emergency scans seem to be done , which obviously causes a back log, resulting in beds being blocked and the extra costs of caring for patients who could be at home.