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Care Opinion

made at ease all of the time

Story from nhs.uk

"made at ease all of the time"

About: University Hospital Of North Durham

What I liked

Staff from the monitoring area in A/E to the staff in ward3 (including the porters) treat me with courtesy & respect a big thank you to everyone on a day when everyone was streched to the limit

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Responses

Response from University Hospital Of North Durham 11 years ago
University Hospital Of North Durham

Submitted on 17/10/2012 at 10:22
Published on nhs.uk on 22/10/2012 at 22:29

Dear Anonymous,

Thank you for providing feedback on your recent admission to A&E and Ward 3 at University Hospital North Durham.

I am very pleased to hear that you had a positive experience and that you are happy with the care you received.

The Trust is grateful for all feedback, positive or negative, as it means we can better understand what is important to our patients, and your kind comments will be shared with the relevant staff.

Thank you for leaving your comments on NHS Choices.

Patient Experience Team

County Durham and Darlington NHS Foundation Trust

Tel: 0800 7835774

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