"Clean hospital, majority are excellent staff,..."
About: Princess Alexandra Hospital (Harlow) Princess Alexandra Hospital (Harlow) Harlow CM20 1QX
Posted by Gaga1234
What I liked
The reception staff were absolutely excellent with me, very patient and understanding, they could see I was upset and were sympathetic
The first person who saw me to assess my blood pressure etc was also very nice.
Gynaecologist I saw was excellent, very friendly and understood why I was worried, was very thorough with her checks and gave me some reassurance.
The hospital was very clean.
What could be improved
I was left in the waiting room for over 2 hours after my blood tests without any body coming to see me.
When I asked the first doctor if he had any idea on the wait he told me it takes as long as it takes and walked off.
The second doctor was more helpful however informed me that she couldn't find me on the system - it seems that I was discharged after 4hours even though I was there for 5.5hrs.
The doctor, and the nurse that had taken my bloods could not find my paperwork either..
The nurse then came up to me and told me in the waiting room "it's fine you can go home." This is not very reassuring for someone who thinks there is even a possibility they could be losing their baby! I was promised a doctor would go through my results with me - which they didn't. I also was not given any paperwork for my scan (booked by lovely gynaecologist).
How long would I of been left sat there for if I hadn't been pushy and asked how long it'd be!
Left hospital feeling even more worried than I'd felt when I went in - no professionalism in giving test results, how can I trust somebody to tell me all my results are fine, when two minutes ago I was told my paperwork was missing.