What I liked
just wanting opening hours to visit a friend could find no details on the internet said ring the hospital, so I rang the hospital. REception not open in the week this was a saturday, so I press 1 to connect with the ward, the phone just rang and rang and then it basically went dead. Not impressed.
What could be improved
Up to date details of visiting hours for Axminster Hospital. I do not live in the county and I have never visited the hospital. A friend was admitted to the Hospital, so I contact the Hospital on the Saturday as the website says for times of visiting hours I rang the number given. Reception was closed for the weekend. Message said press 1 for MortonWard which I did. Phone just rang and rang then it basically went dead. Why are the visiting times not published on the internet? And why the need to contact the ward when all I want is very basic information?
"not impressed"
About: Axminster Hospital Axminster Hospital Axminster EX13 5DU
Posted via nhs.uk
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