"Hearing your name being called in waiting areas"
About: Royal Albert Edward Infirmary Royal Albert Edward Infirmary Wigan WN1 2NN
Posted by trucker99 (as ),
I have visited the infirmary many times during the last few years in particular area 1. As I am hearing impaired I have found it difficult to hear my name being called on many occasions.
I have observed that many nurses/doctors just appear near the waiting area and shout out names. I would like to suggest that a simple idea of painting a square/circle/ or any other shape on the floor in the waiting area for the person calling out patients names to stand on. This would have a 2 fold benefit as once a person stands there the volume of noise generated by people waiting will decrease and the knowledge that a person's name is being called out will benefit both the staff and patients.
This issue is not just confined to area 1 but to many NHS establishments that rely on patients names being called out from any direction.