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NHS PAtient Feedback Challenge - The Peaks, Rampton Hospital

Posted By Beckj4

"NHS PAtient Feedback Challenge - The Peaks, Rampton Hospital"

About: Rampton Hospital

(as a staff member),

Staff and volunteers from the NHS Patient Feedback Challenge held their first meeting at The Peaks, Rampton Hospital. We met on Thursday evening with patients and staff from the Patient User Group to discuss the new Patient Feedback Challenge project. The evening was a fantastic success with 9 patients being able to join the group and have their say about services. The group were fully engaging and offered some interesting and important feedback. A space has been identified to show all information relating to the Patient Feedback Challenge, and will be used to display on-going information throughout the challenge. Patients have asked for an information pack about the challenge and a poster is being designed to be displayed on all 6 wards at the Peaks so that all patients are aware, and kept up to date with the NHS Patient Feedback Challenge

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Responses

Response from Jane Danforth, Involvement & Experience Officer, Involvement, Experience and Volunteering Team, Nottinghamshire Healthcare NHS Trust 11 years ago
Jane Danforth
Involvement & Experience Officer, Involvement, Experience and Volunteering Team,
Nottinghamshire Healthcare NHS Trust

Hello, my name is Jane Danforth. My role involves helping our service users, volunteers and staff to understand that Notts Healthcare wants to hear stories about our services. We reply to every story and it really helps us to improve what we do, how we do it and to hear about what works well too.

Submitted on 22/10/2012 at 23:11
Published on Care Opinion on 23/10/2012 at 14:06

picture of Jane Danforth

Great to hear about the work going on at The Peaks. The NHS Patient Feedback challenge is an opportunity to share good practice and improve services through effective feedback in real time. Another place to find out more about the challenge is the web channel where you can register and get involved:

http: //www. institute. nhs. uk/innovation/spread_and_adoption/nhs_patient_feedback_challenge. html

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