"Put at ease for my colonoscopy "

About: Queen Elizabeth The Queen Mother Hospital / Gastroenterology

(as the patient),

Yesterday I went to have a colonoscopy done at the QEQM Hospital Margate.

I had been the previous week to see the doctor who checked me and I had my blood taken. I was only in the hospital for 40 mins. The staff there were all very friendly and helpful.

Yesterday I was very nervous but as soon as I arrived I was put at my ease and I cannot fault one bit of it. The staff were so nice and friendly, making my visit a day that I will never forget, for all the right reasons. The unit was so clean and bright, I was looked after from start to finish.

Keep up the good work and many thanks to all the staff who made my day less stressful.

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Responses

Response from Steven Hams, Deputy Chief Nurse and Head of Quality, East Kent Hospitals University NHS Foundation Trust

Thank you for taking the time to provide us with your feedback, it was great to read that our staff put you at ease and you had a positive expereince. I know our Colonoscopy Team at the QEQM will be delighted with your feedback. Thanks again!

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