"I was very impressed with my treatment and the..."

About: University College Hospital

What I liked

I was treated in Neurology from 2011-2012. My care could not have been better. The service was efficient, I was seen on time for every appointment and kept regularly informed about results and ongoing follow up via letter. The Doctor himself was excellent and explained things in a way I could understand and was very re-assuring. He had very good communication skills which is one of the key components of making you feel at ease. The facilities were very clean and I did not have to chase anything up myself, ie all appointments and results were given as promised.

What could be improved

I have nothing to comment on as my experience was very positive.

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Responses

Response from University College Hospital

We are delighted to hear that the service received from the National Hospital and the Neurology service, met the high standards which we aspire to deliver in our patient care. Thank you for providing this very positive feedback.

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